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Privacy Policy

Effective Date: 02/04/2025

1. Introduction
Welcome to Healing Alchemy. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

 
2. Data We Collect
We may collect the following types of personal data:
  • Personal Information: Name, email address, and any details you voluntarily provide (e.g., via contact forms or newsletter sign-ups).

  • Technical Data: IP address, browser type, operating system, and website usage data (collected via cookies or analytics tools).

  • Communication Data: Any messages or interactions you send to us.

 
3. How We Use Your Data
We process your personal data for the following purposes:
  • To respond to your inquiries or messages.

  • To send newsletters and updates (if you have opted in).

  • To analyze website traffic and improve user experience.

  • To comply with legal obligations.

 
4. Lawful Basis for Processing
Under GDPR, we rely on the following legal bases to process your data:
  • Consent: When you subscribe to our newsletter or contact us.

  • Legitimate Interest: To analyze website traffic and improve our services.

  • Legal Obligation: To comply with applicable laws and regulations.

 
5. Data Sharing & Third Parties
We do not sell or rent your personal data. However, we may share your data with:
  • Service Providers: (e.g., email marketing platforms, analytics providers) to help us operate our website.

  • Legal Authorities: If required by law or to protect our rights.

 
6. Data Retention
We retain your data only as long as necessary for the purposes outlined in this policy or as required by law. You may request data deletion at any time.
 
 
7. Your Rights Under GDPR
As an EU resident, you have the right to:
  • Access the personal data we hold about you.

  • Request correction of inaccurate data.

  • Request deletion of your personal data.

  • Withdraw consent for marketing communications.

  • Restrict or object to certain types of processing.

  • Request data portability.

To exercise any of these rights, contact us at tarryn@healingalchemy.co.uk

 
8. Cookies & Tracking Technologies
We use cookies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings. For more details, see our Cookie Policy.
 
9. Data Security
We implement industry-standard security measures to protect your data from unauthorised access, alteration, or loss. However, no method of transmission over the internet is 100% secure.
 
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with a revised “Effective Date.”
 
11. Contact Information
If you have any questions about this Privacy Policy or how we handle your data, please contact us at tarryn@healingalchemy.co.uk
 
By using our website, you consent to the terms of this Privacy Policy.